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Client FAQs

FAQs for New Clients

Welcome, and thank you for trusting McKinley Irvin with your legal matter.

Below are some frequently asked questions that may come up during your case. Please review and don’t hesitate to contact us with any additional questions you may have.

  • Communications

    • Who do I contact if I have questions?

      If you have case-related questions, please contact your attorney and/or paralegal for assistance.

      If you have questions regarding billing, payments, or advanced fee deposits, please contact your account representative.

      For questions regarding your experience with the firm, please contact your client experience representative.

    • How quickly will my questions be answered?

      We know our clients appreciate prompt responses to their questions. We strive for same business day return of phone calls and emails by either your attorney or a staff member, if possible. It is a firm standard to respond within 24 hours during the work week.

We are here to help

Our goal is to provide you with expert legal representation, characterized by exceptional communication and client care. This is a pivotal and often difficult time in our clients’ lives, and we stand ready to help you achieve the best possible outcome for you and your family.

If you would like to learn more about how a case progresses and how the divorce process works, check out our divorce guides:

  • Best Law Firms 2026
  • Super Lawyers
  • Chambers High Net Worth 2025
  • AAML
  • PSBJ Best Workplaces
  • Best Lawyers 2026
  • Lawdragon 2025
  • AV Preeminent
  • Lawyer of the Year 2024
  • Avvo 10 Family Law

Let us know how we can help you navigate your family law issue:

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