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Client Service

At McKinley Irvin, we believe the rights, responsibilities, and privileges related to family relationships are among the most sacred in our society. Accordingly, we represent our clients with respect and professionalism, understanding that all families are unique, special, and important. It is our goal to achieve the best possible results for our clients, while at the same time delivering the very best personal service.

We are not only dedicated to providing exceptional legal services. At McKinley Irvin, quality client service is also a priority. To ensure that our priorities are met, we have implemented the following client service goals and monitoring mechanisms:

• Same day return of phone calls and email by either attorney or staff
• Client satisfaction inquiries
• Same day consultation appointments
• Hours of business M-F, 8:00 - 5:30
• After hours voice messaging service
• After hours appointments
• Detailed monthly billing statements
• Major credit card payment options

With offices in Seattle, Bellevue, Tacoma, Puyallup, Gig Harbor and Portland, McKinley Irvin proudly serves Washington State.