Receptionist - Portland

The Receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for greeting visitors, answering and directing incoming calls, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. This position maintains the front office area, as well as the conference rooms, ensuring a positive and professional environment for all visitors and firm employees. The receptionist also has duties regarding client services intake and process.

The receptionist is the first contact we have with many of our clients. It is imperative that this person be engaging, personable, sensitive to client issues and proactive to client needs or requests.

Essential Duties/Responsibilities

• Answer telephones and direct the caller to the appropriate number.
• Greet and direct visitors to the firm.
• Schedule and maintain conference rooms.
• Provide callers with information such as firm address, directions to the firm location, firm fax numbers, firm website and other related information.
• Create Client Packets
• Print Consult Notifications and prepare Consult Intake forms
• Scan Client Intake documents and save to network drive
• Prepare and send documents to Client Services via email in a timely manner
• Update Consult Time Log throughout the day
• Receive, sort, and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties such as photocopying, faxing, filing and collating.

Skills/Qualifications

• 3+ years of front desk reception experience in a professional office environment; law firm experience is preferred
• Demonstrated intermediate MS Office Suite skill with an emphasis on Outlook, Word and Excel (v2010)
• Ability to work regular office hours (8a-5p) dependably
• Detail-oriented with exceptional follow through
• Excellent communication and interpersonal skills
• Energetic and motivated, while friendly, poised, and professional
• Experience answering multi-line phone systems required
• Exceptional customer service and willingness to problem solve
• Collaborative demeanor with desire to work with and integrate into a diverse, fast-paced, and dynamic environment
• Attire and appearance well-suited to a professional services firm and as you are the first impression of our firm to our clients

To apply for this position, please send your cover letter and resume to us at careers@mckinleyirvin.com.